Category Experience Manager






- Translate consumer needs to excellent mobile phone user experiences

Nokia is the world leader in mobility, driving the transformation and growth of the converging Internet and communications industries. Nokia helps everyone to fulfill the need to communicate, share and feel close to what matters to them. Nokia provides consumers with very human technology, which is intuitive, a joy to use and beautiful. Nokia is the world’s #1 manufacturer of mobile devices, among the world´s top 10 brands and aims at being the best consumer focused organization in the world. Nokia Danmark is with its nearly 1500 employees one of Nokia’s biggest R&D sites developing many of the mobile phones used by people every day all over the world. You can read more about Nokia as employer on www.nokia.dk/job.


Nokia is seeking a high calibre Category Experience Manager to a challenging and newly established position located in the Consumer Category Management team of the Entry category. The Entry category focuses on penetration and growth of mobility particularly in emerging markets like China, India, Russia, Latin America and Africa and you will have a unique opportunity to influence future products.


Provide vital input for product development

As the Category Experience Manager your main area of responsibility will be to create scenarios and models of mobile phone usage situations within the Entry category to ensure the right input for future product development. You will base these on your understanding about consumer preferences within the Entry category. Your aim is to represent the consumers in all aspects of the total product experience driving our competitiveness and market success through product leadership.


You report to Head of Consumer Category Mangement for Entry and you will have a broad interface to product managers, market researchers, competitor intelligence, User Interface teams, R&D developers and designers. Your primary tasks will be to:


·         Analyse Entry target segment needs and behaviour related to mobile telephony and non-mobile telephony usage. This also includes framing consumer research requirements and interpretating results

·         Describe and communicate consumer needs and usage cases to relevant stakeholders

·         Define and propose product positioning matching target segment needs

·         Provide supporting argumentation for product creation and business case development

·         Translate consumer experiences and scenarios into specific product requirements and coach product managers in product decision making


Strong consumer and segmentation knowledge

As an ideal candidate you have a passion for mobile phones and consumer behaviour. Furthermore, you have:


·         A relevant Master degree in business, sociology, psychology or engineering

·         4-10 years of relevant experience within market research-, marketing-, brand- or product management from international top brand companies, alternatively from leading companies in the advertising industry

·         Strong segmentation knowledge in order to produce value adding consumer insights

·         Excellent analytical skills and successful experience in working with qualitative and quantitative data

·         Above average English skills, both verbally and in writing

As a person you facilitate product creation decision making through asking the right questions and listening with empathy to the voice of the consumers within the Entry target segments. Networking skills is one of your key strengths in order to identify key parties and build relations to them. You are an incisive communicator enabling you to create consumer insights and stories to influence product decision making. Finally, you have a truly global mindset.


What is in it for you

Nokia is one of the world’s most known and respected brands and you will have a great impact on the success of the mobile phones used all over the world through ensuring excellent user experiences. On top of a competitive compensation package, you will meet exciting challenges in a global and innovative environment with good career opportunities. You work closely with competent and dedicated colleagues. The job is based in Copenhagen and it is very international in nature, which means you should expect around 5 days of travelling per month, mainly overseas.


How to apply
If you have question regarding the position, please contact Partner Steffen Marstrand, Focus Recruitment (+45 50 51 92 15), who handles the selection. Please submit your application including CV in English on job@focus-recruitment.dk . Mark the application “Category Experience Manager”. Deadline for applications is 21st of April 2008.

Focus Recruitment
H.C. Ørsteds Vej 50 C, 5.
1879 Frederiksberg C
Tel: +45 70 20 92 15
Mail: info@focus-recruitment.dk